Yes. The contact people and Akass Negotiator will only talk to someone else if you agree or (and this is very rare) if there is a safety issue.

No. Only statistical records are kept.

The aim of negotiation is to keep things low-level and informal – and to find solutions.

Settlement Negotiation does keep things "in the family". Someone comes into your department or area to help you work it out. And it stays confidential.

Lots of people don’t want or need negotiation. They do want a confidential place to talk through a problem. While Akass Negotiator and the contact people don’t give advice, they do provide a framework and information so you can make a decision you’re happy with.

No. Negotiation is voluntary and you can’t be compelled to take part. It’s a good idea to have a talk to Akass Negotiator, to find out more about the process before you make a final decision.

Yes, at Akass, we offer our services to tailor fit your issues at hand of any nature.

No. Negotiation is voluntary and you make the decision about going ahead with your issues at hand.

No. So you only agree to things you want to agree to.

Extremely Confidential. The discussion stays with the people in the room, unless you and the other person agree that you want to tell someone.

No. It’s better and easier to have negotiation for little problems. No issue is too small.

No. Negotiation is about restoring relationships and problems and it’s worth trying it even with very big problems. No issue is too big.

Most of Akass Negotiation helps in solving problems and improving relationships.

Most cases are settle out of court before proceeding to trial. ... Several factors can provide guidance on whether the settlement should be accepted. In general, if you can get close to judgment value of the case in settlement, then it should be considered a very good settlement.

During each visit with Akass Negotiators, the parties discuss the amount of their demand or offer the settle, and the strengths and weaknesses highlighted by the other side. ... In a successful negotiation, the parties decide the outcomes of the case, rather than allowing a third party to do it for them.

Most cases settle out of court before proceeding to trial. However, not all cases settle for what they should. ... In general, if you can get close to judgment value of the case in settlement, then it should be considered a very good settlement.

Settlement is faster, less expensive, and less risky. Most personal injury cases settle out of court, well before trial, and many settle before a personal injury lawsuit even needs to be filed. Settling out of court can provide a number of advantages over litigating a case through to the (often bitter) end.

In the event that the other party has some negotiating advantage, Akass suggest that the answer is to improve the quality of your "best alternative to a negotiated agreement" ( your BATNA ).

AKASS’s answer to the resistant competitive negotiator is to "insist" on principled negotiation in a way that is most acceptable to the competitor. The principled negotiator might ask about the competitor's concerns, show he or she understands these concerns, and, in return, ask the competitor to recognize all concerns.