We look after our customers when the bad stuff happens. We are here to help our customers defy uncertainty. But we also want to prevent some of those problems from happening in the first place. We take these responsibilities seriously.
Lisa from our Client Relations Centre in UK takes calls from customers. She says:
‘ Some customers just want to give you the information and get off the telephone. Other customers really need a phone hug and somebody on the other end of the phone to reassure them. ’
At Akass Group, we put digital first so that we can offer our customers better, more personalised solution services.
We have proved our ability to adapt to our customers’ changing needs. Our customers can be confident we will still be there for them long into the future.
We are clear that it's our culture and the passion for helping our customers which sit at the heart of Akass Group’s future success. This is how we will thrive and be there for our customers - not just today, but for decades to come.
To our customers, I say thank you for putting your trust in us. We’re committed to take your corner and side always. Trust us.
We are not solicitors, a firm of solicitors, nor do we purport to be a firm of solicitors.